Digital trade and trust
In a second presentation to the African Union eCommerce Conference held between the 23rd and 25th of November, RIS focused on the role of trust and digital trade. Trust is the engine for digital growth. Digital trade, the digital economy and the fourth industrial revolution are all based on technologies that require trust on both sides of a transaction, be it business to consumer, business to business, government to citizen or government to business. This means new or updated policies, laws and regulations for most African countries. The ideal outcome is where consumers and firms have a common understanding of their rights and responsibilities. Building trust takes time and is difficult. Breaking trust is easy and quick. The presentation provides an overview of how the AU can facilitate trust and digital trade using a phased and multi-pronged approach. Download the presentation here.